How To Write A Complaint Letter To Virgin Media. You would have thought someone may have had an inkling that sending this price increase letter may have an effect on the number of calls. 150 free from your virgin media phone or 0345 454 1111* from any other phone line.

If customer services can’t help over the phone, you can put something in writing. 150 free from your virgin media phone or 0345 454 1111* from any other phone line. We’ll do our best to resolve your complaint on the call, but sometimes we’ll need to look into things in more detail and reaching a resolution may take longer.


